Regional Account Manager (RAM) Job Description
The Regional Account Manager (RAM) reports to the Commercial Operations Director (COD) and manages the purchasing of ferrous (FE) and non-ferrous (NF) metals for a designated facility or region. The RAM oversees individual buyers, ensuring alignment with the regional monthly “Buy Plan” and performance goals.
Key Responsibilities:
- Manage and grow a personal “book of business” while supervising assigned buyers.
- Implement and monitor buyers’ monthly plans of action for FE and NF commodities.
- Train and evaluate the buying team to ensure proficiency in tracking material purchases, supplier performance, and profitability.
- Collaborate with the COD to set pricing strategies, resolve supplier or territory disputes, and enhance market share.
Operational Performance:
- Collect and communicate market data to the team and facility management.
- Ensure buying team adherence to established specifications and material flow strategies.
- Coordinate with logistics to optimize material delivery and freight efficiency.
Administrative Duties:
- Review and assign supplier accounts, maintaining workload balance among buyers.
- Monitor supplier and buyer performance, addressing off-spec materials and ensuring quality control.
- Supervise staff to maintain compliance with HR policies and union agreements.
Qualifications:
- Bachelor’s degree in Marketing or Business Administration preferred, or equivalent industry experience (7-10 years).
- Knowledge of ferrous and non-ferrous metals, superior negotiation and customer service skills, and proficiency in Microsoft Office.
- Valid driver’s license and ability to travel regionally (25-50%).
This role involves a combination of office and fieldwork, requiring adaptability to dynamic environments and occasional exposure to scrap yard conditions.